GoalBody

Support

AI physique progress tracking. Questions, problems, or feedback — start here.

Contact us

Email

appoftech@gmail.com
We typically reply within 2 business days.

Common questions

How do I get the most accurate results?

Use the same lighting, distance, and a neutral pose for every scan, with your full body visible. Consistency between scans matters more than any single photo — it's what makes your trend line meaningful.

Why did my scan say it couldn't analyze my photos?

The photos need to clearly show your body. Very dark images, heavily obscured or cropped bodies, screenshots, and images that aren't physique photos are declined. Retake in better light with your full body in frame.

How accurate are the numbers?

Every value is an AI visual estimate with a confidence level attached — not a medical measurement. GoalBody is built for motivation and trend tracking, not clinical assessment. It is not a medical device and does not provide medical advice.

What is the Goal Match score?

It measures how close your physique appears to your stated goal — not an absolute rating of your body. Two people with the same build can have very different Goal Match scores because they're working toward different things.

Where are my photos stored?

On your device only, encrypted and excluded from backups. When you run a scan, your photos are sent over an encrypted connection to our analysis service and on to our AI provider to generate your report — we never store them on our servers. See the Privacy Policy for details.

How do I delete a scan, or everything?

Swipe left on any scan in your Timeline to delete it and its photos. To erase everything, go to Profile → Reset all data. Deleting the app also removes all local data.

Managing your subscription

GoalBody Premium is $9.99/month or $59.99/year and renews automatically unless cancelled at least 24 hours before the period ends. Manage or cancel anytime in the Settings app → your Apple Account → Subscriptions. If you've reinstalled the app, tap Restore Purchases on the paywall.

I paid but Premium isn't active

Open the paywall and tap Restore Purchases. If that doesn't resolve it, email us with the Apple receipt from your purchase confirmation and we'll sort it out.

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